FAQs

Orders & Shipping

Where do you ship?

We ship worldwide! Shipping times and availability may vary based on location.

How long does shipping take?

Processing typically takes 2–7 business days, and shipping times vary by region:

• U.S.: 3–5 business days

• Canada: 5–10 business days

• International: 10–20 business days

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email.

Returns & Exchanges

What’s your return policy?

Because each item is made-to-order, we only accept returns for defective or incorrect items. If there’s an issue, contact us within 7 days of delivery with photos of the product.

How do I start a return or exchange?

Email us at [your email] with your order number and details. We’ll review your request and help with the next steps.

Are returns free?

Since our products are made-to-order, we do not offer free returns or exchanges unless the item is damaged or incorrect.

Products & Sizing

How do I know my size?

Each product page has a size guide to help you find the perfect fit.

Are your items true to size?

Most of our products run true to size, but we recommend checking the size guide before ordering.

Payments & Discounts

What payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, and more at checkout.

Do you offer discount codes?

Yes! Sign up for our emails and follow us on social media for exclusive discounts and early access to new drops.

General

Can I cancel or change my order?

Since each item is made-to-order, we can’t guarantee cancellations or changes once an order is placed. Contact us ASAP, and we’ll see what we can do.

How can I contact you?

Email us at support@allorwhatever.com or DM us on @allorwhatever